Privacy Policy

Cancellation Policy 

• For all contracted events or non-airport transport, a fee equal to the base charge, plus gratuities, and any costs incurred (tolls, parking, wait-time, etc) shall be charged for any cancellations made within two weeks of scheduled service. Cancellations made between two & four weeks of scheduled service shall be entitled to a 50% credit of the above fees. A 100% credit will be applied for any cancellation made one or more months in advance of the scheduled event.

No-Show Policy 

•  A fee equal to the base fare plus gratuity plus any expenses, including any wait time shall be assessed in the event that a passenger/s doesn't show up. Passengers/ must notify Dom Lucky Rose Luxury Transportation in the event that they have experienced a delay any time of time of day. It is the passenger’s responsibility to notify Dom Lucky Rose Luxury Transportation of any cancellations, changes or delays in order to avoid unnecessary charges.

Weather Occurrences

• In the event that the National Weather Service (NWS) declares a Severe Storm Warning or a Winter Storm Warning in an affected area of travel, all rates will be charged hourly – garage to garage. In addition to any warnings that the NWS may issue, the same hourly policy will apply should the state(s) or local authorities declare a Snow / Weather Emergency in the affected areas of travel. It is the passenger’s responsibility to notify Dom Lucky Rose Luxury Transportation of any cancellations, changes or delays in order to avoid unnecessary charges.

Wait Time 

• If a vehicle arrives for a pick-up and, through no control of Dom Lucky Rose Luxury Transportation is required to wait, the hourly fee for that vehicle shall be charged in 15 minute increments. A one-time, ten (10) minute allowance may be made. After the allowance, wait time is to start at the originally scheduled time.